We offer basic front office training, it includes telephone etiquette, check in / check out procedure, reservation entry and complain handling. We also address customized course as per client requirement. After course completion student will be awarded with certificate from Silver Mountain School of Hotel Management.
- 2 Days Course
- Telephone etiquette and communication technique
- Basic Front office operation
- 5 Days Course
- Telephone etiquette and communication technique
- Basic Front office operation
- Up selling program
- Over booking and denying accommodation
